ISO 21110:2019
Information and documentation — Emergency preparedness and response
This document provides a context for emergency planning, response and recovery for all types of an archive, library or museum collections in light of other existing plans. It provides responders and other stakeholders with an outline for planning, responding and recovering. This document does not address the causes of a critical event, but the consequences and wider impacts. This document outlines a cycle for developing, exercising and reviewing a plan, and how to present a plan. It aims to encourage responders to develop their capabilities in emergency preparedness and touches on some elements of response and recovery, where relevant, by highlighting indicators of good practice.
It is not intended to be an operations manual as there is no single approach that meets the needs of every site, nor is there one single set of organizational arrangements that is appropriate to each and every type of emergency.
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Foreword
1 Scope
2 Normative references
3 Terms and definitions
4 Planning
4.1 Process of preparing
4.1.1 General
4.1.2 Establishing an emergency committee
4.1.3 Establishing a documented program
4.1.4 Stating the emergency preparedness and response plan’s objective
4.2 Understanding identified risks and their impact
4.2.1 General
4.2.2 Identifying hazards
4.2.3 Identifying building vulnerability
4.2.4 Identifying collections vulnerability
4.2.5 Assessment of potential damage or loss
4.2.6 Risk analysis
4.2.7 Security strategy
4.2.8 Risk management and monitoring measures
4.3 Definition of emergency levels and phases
4.4 Alignment with other emergency plans
4.5 Plan content
4.6 Plan validation
4.7 Plan publication and distribution
4.8 Plan presentation
4.9 Plan maintenance procedures
4.9.1 Principles
4.9.2 Maintenance in co-ordination with other plans
4.9.3 Procedures for maintaining the plan
4.10 Identifying tasks and resources
4.10.1 Principles
4.10.2 Priorities for response and recovery
4.10.3 Legal, financial and administrative framework
4.10.4 Emergency supply and equipment and resupply
4.10.5 Facilities
4.10.6 Documentation and forms
4.11 Organization
4.12 Responsibilities
4.13 Training
4.13.1 General
4.13.2 Exercising and testing the plan
4.13.3 Debrief and evaluation
5 Response and recovery
5.1 Principles of effective response and recovery
5.2 Responding to an emergency
5.2.1 Levels of command
5.2.2 Management and co-ordination of the response phase
5.2.3 Assessments
5.2.4 Decision making and planning
5.2.5 Working with contractors and voluntary sector
5.3 Recovering from an emergency
5.3.1 Principles
5.3.2 Management and coordination
5.3.3 Assessment
5.3.4 Operations planning
5.3.5 Post-emergency mitigation
5.3.6 Funding for recovery
5.3.7 Ending of operations
5.3.8 Review
6 Indicators of performance
6.1 General
6.2 Indicators and methodology
Annex A (informative) Stakeholders and their roles during an incident
Annex B (informative) Example template of response and recovery plan
Annex C (informative) Emergency planning — Principal components
Annex D (informative) Suggested roles and responsibilities during relocation
Annex E (informative) Typical list of tasks in the case of water leakage
Annex F (informative) List of supplies
Annex G (informative) Example of a daily occurrence report form
Bibliography
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Information and documentation – Holdings statements – Summary level
Foreword
1 Scope
2 Normative references
3 Terms and definitions
4 Planning
4.1 Process of preparing
4.1.1 General
4.1.2 Establishing an emergency committee
4.1.3 Establishing a documented program
4.1.4 Stating the emergency preparedness and response plan’s objective
4.2 Understanding identified risks and their impact
4.2.1 General
4.2.2 Identifying hazards
4.2.3 Identifying building vulnerability
4.2.4 Identifying collections vulnerability
4.2.5 Assessment of potential damage or loss
4.2.6 Risk analysis
4.2.7 Security strategy
4.2.8 Risk management and monitoring measures
4.3 Definition of emergency levels and phases
4.4 Alignment with other emergency plans
4.5 Plan content
4.6 Plan validation
4.7 Plan publication and distribution
4.8 Plan presentation
4.9 Plan maintenance procedures
4.9.1 Principles
4.9.2 Maintenance in co-ordination with other plans
4.9.3 Procedures for maintaining the plan
4.10 Identifying tasks and resources
4.10.1 Principles
4.10.2 Priorities for response and recovery
4.10.3 Legal, financial and administrative framework
4.10.4 Emergency supply and equipment and resupply
4.10.5 Facilities
4.10.6 Documentation and forms
4.11 Organization
4.12 Responsibilities
4.13 Training
4.13.1 General
4.13.2 Exercising and testing the plan
4.13.3 Debrief and evaluation
5 Response and recovery
5.1 Principles of effective response and recovery
5.2 Responding to an emergency
5.2.1 Levels of command
5.2.2 Management and co-ordination of the response phase
5.2.3 Assessments
5.2.4 Decision making and planning
5.2.5 Working with contractors and voluntary sector
5.3 Recovering from an emergency
5.3.1 Principles
5.3.2 Management and coordination
5.3.3 Assessment
5.3.4 Operations planning
5.3.5 Post-emergency mitigation
5.3.6 Funding for recovery
5.3.7 Ending of operations
5.3.8 Review
6 Indicators of performance
6.1 General
6.2 Indicators and methodology
Annex A (informative) Stakeholders and their roles during an incident
Annex B (informative) Example template of response and recovery plan
Annex C (informative) Emergency planning — Principal components
Annex D (informative) Suggested roles and responsibilities during relocation
Annex E (informative) Typical list of tasks in the case of water leakage
Annex F (informative) List of supplies
Annex G (informative) Example of a daily occurrence report form
Bibliography