ISO 13053-1:2011
Quantitative methods in process improvement — Six Sigma — Part 1: DMAIC methodology
ISO 13053-1:2011 describes a methodology for the business improvement methodology known as Six Sigma. The methodology typically comprises five phases: define, measure, analyse, improve and control (DMAIC).
ISO 13053-1:2011 recommends the preferred or best practice for each of the phases of the DMAIC methodology used during the execution of a Six Sigma project. It also recommends how Six Sigma projects should be managed and describes the roles, expertise and training of the personnel involved in such projects. It is applicable to organizations using manufacturing processes as well as service and transactional processes.
| Get this standard | Prices exclude GST | |
|---|---|---|
| PDF ( Single user document) |
$301.00 NZD
|
|
| HardCopy |
$346.00 NZD
|
|
| Networkable PDF |
Price varies
|
1 Scope
2 Normative references
3 Symbols and abbreviated terms
3.1 Symbols
3.2 Abbreviated terms
4 Fundamentals of Six Sigma projects within organizations
4.1 General
4.2 Voice of the customer
4.3 Accountability
4.4 Maturity of processes of an organization
4.5 Relationship with quality management standard ISO 9001
5 Six Sigma measures
5.1 Purpose
5.2 Defects per million opportunities (DPMO)
5.3 Sigma score
5.4 Rolled throughput yield (RTY)
5.5 Return rate (RR)
5.6 Number of problem reports (NPR)
5.7 On-time delivery (OTD)
5.8 Cost of poor quality (COPQ)
6 Six Sigma personnel and their roles
6.1 General
6.2 Champion
6.3 Deployment Manager
6.4 Project Sponsor
6.5 Master Black Belt
6.6 Black Belt
6.7 Green Belt
6.8 Yellow Belt
7 Minimum competencies required
8 Minimum Six Sigma training requirements
8.1 Recommended training
8.2 Training requirements for Champions / Deployment Manager
8.3 Training requirements for Sponsors
8.4 Training requirements for Master Black Belts
8.5 Training requirements for Black Belts
8.6 Training requirements for Green Belts
8.7 Training requirements for Yellow Belts
9 Six Sigma project prioritization and selection
9.1 General considerations
9.2 Project prioritization
9.3 Project selection
9.3.1 General checklist
9.3.2 Process oriented problems
9.3.3 Product- or service-oriented problems
9.3.4 Project scoping
10 Six Sigma project DMAIC methodology
10.1 Introduction
10.2 Define phase
10.3 Measure phase
10.4 Analyse phase
10.5 Improve phase
10.6 Control phase
11 Six Sigma project methodology — Typical tools employed
12 Monitoring a Six Sigma project
12.1 General
12.2 Gate reviews
12.3 Project management
12.4 Weekly mentoring sessions with a Master Black Belt
13 Critical to success factors for Six Sigma projects
14 Six Sigma infrastructures within an organization
14.1 General information
14.2 Large - Over 1 000 employees at a site
14.3 Medium – 250 to 1 000 employees at a site
14.4 Small – Less than 250 employees at a site
14.5 Multiple sites
Keep me up-to-date
Sign up to receive updates when there are changes to this standard
Related Information
Similar Standards
-
AS/NZS IEC 60706.5:2022
Maintainability of equipment, Part 5: Testability and diagnostic testing
-
AS/NZS IEC 60812:2020
Failure modes and effects analysis (FMEA and FMECA)
-
AS/NZS IEC 61123:2022
Reliability testing - Compliance test plans for success ratio
-
AS/NZS IEC 61649:2020
Weibull analysis
1 Scope
2 Normative references
3 Symbols and abbreviated terms
3.1 Symbols
3.2 Abbreviated terms
4 Fundamentals of Six Sigma projects within organizations
4.1 General
4.2 Voice of the customer
4.3 Accountability
4.4 Maturity of processes of an organization
4.5 Relationship with quality management standard ISO 9001
5 Six Sigma measures
5.1 Purpose
5.2 Defects per million opportunities (DPMO)
5.3 Sigma score
5.4 Rolled throughput yield (RTY)
5.5 Return rate (RR)
5.6 Number of problem reports (NPR)
5.7 On-time delivery (OTD)
5.8 Cost of poor quality (COPQ)
6 Six Sigma personnel and their roles
6.1 General
6.2 Champion
6.3 Deployment Manager
6.4 Project Sponsor
6.5 Master Black Belt
6.6 Black Belt
6.7 Green Belt
6.8 Yellow Belt
7 Minimum competencies required
8 Minimum Six Sigma training requirements
8.1 Recommended training
8.2 Training requirements for Champions / Deployment Manager
8.3 Training requirements for Sponsors
8.4 Training requirements for Master Black Belts
8.5 Training requirements for Black Belts
8.6 Training requirements for Green Belts
8.7 Training requirements for Yellow Belts
9 Six Sigma project prioritization and selection
9.1 General considerations
9.2 Project prioritization
9.3 Project selection
9.3.1 General checklist
9.3.2 Process oriented problems
9.3.3 Product- or service-oriented problems
9.3.4 Project scoping
10 Six Sigma project DMAIC methodology
10.1 Introduction
10.2 Define phase
10.3 Measure phase
10.4 Analyse phase
10.5 Improve phase
10.6 Control phase
11 Six Sigma project methodology — Typical tools employed
12 Monitoring a Six Sigma project
12.1 General
12.2 Gate reviews
12.3 Project management
12.4 Weekly mentoring sessions with a Master Black Belt
13 Critical to success factors for Six Sigma projects
14 Six Sigma infrastructures within an organization
14.1 General information
14.2 Large - Over 1 000 employees at a site
14.3 Medium – 250 to 1 000 employees at a site
14.4 Small – Less than 250 employees at a site
14.5 Multiple sites