AS/NZS ISO 9000:2016
Quality management systems - Fundamentals and vocabulary
Describes the fundamental concepts and principles of quality management which are universally applicable to organizations seeking sustained success through the implementation of a quality management system and/or confidence in their supply chain that their product and service requirements will be met. It is also applicable to customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements. The standard specifies the terms and definitions that apply to all quality management and quality management system standards. Identical to and reproduced from ISO 9000:2015.
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CONTENTS
1 Scope
2 Fundamental concepts and quality management principles
2.1 General
2.2 Fundamental concepts
2.3 Quality management principles
2.4 Developing the QMS using fundamental concepts and principles
3 Terms and definitions
3.1 Terms related to person or people
3.2 Terms related to organization
3.3 Terms related to activity
3.4 Terms related to process
3.5 Terms related to system
3.6 Terms related to requirement
3.7 Terms related to result
3.8 Terms related to data, information and document
3.9 Terms related to customer
3.10 Terms related to characteristic
3.11 Terms related to determination
3.12 Terms related to action
3.13 Terms related to audit
Annex A (informative) Concept relationships and their graphical representation
Bibliography
Alphabetical index of terms
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CONTENTS
1 Scope
2 Fundamental concepts and quality management principles
2.1 General
2.2 Fundamental concepts
2.3 Quality management principles
2.4 Developing the QMS using fundamental concepts and principles
3 Terms and definitions
3.1 Terms related to person or people
3.2 Terms related to organization
3.3 Terms related to activity
3.4 Terms related to process
3.5 Terms related to system
3.6 Terms related to requirement
3.7 Terms related to result
3.8 Terms related to data, information and document
3.9 Terms related to customer
3.10 Terms related to characteristic
3.11 Terms related to determination
3.12 Terms related to action
3.13 Terms related to audit
Annex A (informative) Concept relationships and their graphical representation
Bibliography
Alphabetical index of terms
AS/NZS ISO 9000:2016
Online Library subscription information
Online library subscriptions provide a cost-effective solution for organisations of any size to access the latest standards, offering 24/7 access to a personalised catalogue. The service ensures subscribers have have the most up-to-date version of selected standards, incluing automatic updates for any amendments or versions. Pricing is dependent on the chosen standards and the number of concurrent users, with discounts applied from the standards PDF price. For customised subscriptions or further inquiries, contact the Online Library team.