AS/NZS ISO 45003:2021

AS/NZS ISO 45003:2021 Psychological health and safety at work - Guidelines for managing psychosocial risks

Preface

National Foreword

Foreword

Introduction

1 Scope

2 Normative references

3 Terms and definitions

4 Context of the organization

4.1 Understanding the organization and its context

4.1.1 General

4.1.2 External issues

4.1.3 Internal issues

4.2 Understanding the needs and expectations of workers and other interested parties

4.3 Determining the scope of the OH&S management system

4.4 OH&S management system

5 Leadership and worker participation

5.1 Leadership and commitment

5.2 OH&S policy

5.3 Organizational roles, responsibilities and authorities

5.4 Consultation and participation of workers

6 Planning

6.1 Actions to address risks and opportunities

6.1.1 General

6.1.2 Hazard identification and assessment of risks and opportunities

6.2 Objectives to address psychosocial risk

7 Support

7.1 Resources

7.2 Competence

7.3 Awareness

7.4 Communication

7.5 Documented information

7.5.1 General

7.5.2 Confidentiality

8 Operation

8.1 Operational planning and control

8.1.1 General

8.1.2 Eliminating hazards, reducing OH&S risks and promoting well-being at work

8.1.3 Management of change

8.1.4 Procurement, contracting and outsourcing

8.2 Emergency preparedness and response

8.3 Rehabilitation and return to work

9 Performance evaluation

9.1 Monitoring, measurement, analysis and performance evaluation

9.2 Internal audit

9.3 Management review

10 Improvement

10.1 General

10.2 Incident, nonconformity and corrective action

10.3 Continual improvement

Bibliography