ISO 30301:2011
Information and documentation — Management systems for records — Requirements
ISO 30301:2011 specifies requirements to be met by a management system for records (MSR) in order to support an organization in the achievement of its mandate, mission, strategy and goals. It addresses the development and implementation of a records policy and objectives and gives information on measuring and monitoring performance.
ISO 30301:2011 can be implemented with other Management System Standards (MSS). It is especially useful to demonstrate compliance with the documentation and records requirements of other MSS.
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1 Scope
2 Normative references
3 Terms and definitions
4 Context of the organization
4.1 Understanding of the organization and its context
4.2 Business, legal and other requirements
4.3 Defining the scope of the MSR
5 Leadership
5.1 Management commitment
5.2 Policy
5.3 Organizational roles, responsibilities and authorities
5.3.1 General
5.3.2 Management responsibilities
5.3.3 Operational responsibilities
6 Planning
6.1 Actions to address risks and opportunities
6.2 Records objectives and plans to achieve them
7 Support
7.1 Resources
7.2 Competence
7.3 Awareness and training
7.4 Communication
7.5 Documentation
7.5.1 General
7.5.2 Control of documentation
8 Operation
8.1 Operational planning and control
8.2 Design of records processes
8.3 Implementation of records systems
9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
9.2 Internal system audit
9.3 Management review
10 Improvement
10.1 Nonconformity control and corrective actions
10.2 Continual improvement
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Information and documentation – Holdings statements – Summary level
1 Scope
2 Normative references
3 Terms and definitions
4 Context of the organization
4.1 Understanding of the organization and its context
4.2 Business, legal and other requirements
4.3 Defining the scope of the MSR
5 Leadership
5.1 Management commitment
5.2 Policy
5.3 Organizational roles, responsibilities and authorities
5.3.1 General
5.3.2 Management responsibilities
5.3.3 Operational responsibilities
6 Planning
6.1 Actions to address risks and opportunities
6.2 Records objectives and plans to achieve them
7 Support
7.1 Resources
7.2 Competence
7.3 Awareness and training
7.4 Communication
7.5 Documentation
7.5.1 General
7.5.2 Control of documentation
8 Operation
8.1 Operational planning and control
8.2 Design of records processes
8.3 Implementation of records systems
9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
9.2 Internal system audit
9.3 Management review
10 Improvement
10.1 Nonconformity control and corrective actions
10.2 Continual improvement