ISO 24521:2016
Activities relating to drinking water and wastewater services — Guidelines for the management of basic on-site domestic wastewater services
ISO 24521:2016 provides guidance for the management of basic on-site domestic wastewater services, using appropriate technologies in their entirety at any level of development.
ISO 24521:2016 supplements and is intended to be used in conjunction with ISO 24511. It includes the following:
· guidelines for the management of basic on-site domestic wastewater services from the operator's perspective, including maintenance techniques, training of personnel and risk considerations;
· guidelines for the management of basic on-site domestic wastewater services from the perspective of users;
· guidance on the design and construction of basic on-site domestic wastewater systems;
· guidance on planning, operation and maintenance, and health and safety issues.
The following are outside the scope of ISO 24521:2016:
· limits of acceptability for wastewater discharged into a receiving body;
· analytical methods;
· the management structure of sanitary waste/wastewater service activities of operation and management;
· the content of contracts or subcontracts.
ISO 24521:2016 is applicable to both publicly and privately operated basic on-site domestic wastewater (black and grey water) services, for one or more dwellings.
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Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Objectives
4.1 General
4.2 Protection of public health
4.3 Protection of users and operators
4.4 Meeting the needs and expectations of users
4.5 Provisions of services under normal and emergency situations
4.6 Sustainability of basic on-site domestic wastewater systems
4.7 Promotion of sustainable development of the community
4.8 Protection of the environment
5 Components of basic on-site domestic wastewater systems
5.1 General
5.2 Basic on-site domestic wastewater systems
5.2.1 User interface
5.2.2 Collection
5.2.3 Transportation
5.2.4 Treatment
5.2.5 Disposal/reuse
6 Management of basic on-site domestic wastewater systems
6.1 General
6.2 Independent management of system function and stakeholder communication
6.3 Basic management activities
6.3.1 Developing objectives and establishing action plans
6.3.2 Financial sustainability of the system
6.3.3 Sustainability of the assets
6.3.4 Customer relations
6.4 Stakeholder relations
6.4.1 Developing plans for support of stakeholders
6.4.2 Education and/or training of stakeholders
6.5 Environmental management
6.6 Risk management
7 Planning and construction
7.1 Planning and construction of basic on-site domestic wastewater systems
7.2 Criteria for selecting appropriate basic on-site domestic wastewater technologies
7.3 User interface
7.4 Collection
7.5 Transportation
7.6 Treatment
7.7 Disposal/reuse
8 Operation and maintenance
8.1 General
8.2 Developing operational plans and instructions
8.3 Developing maintenance plans and instructions
8.4 Developing plans and instructions for collection of waste
8.5 Developing plans and instructions for transportation of waste
9 Health and safety issues
9.1 Health and safety measures and training
9.2 Public health programmes
Annex A (informative) Corresponding terms in English, French and Spanish
Annex B (informative) Schematics of basic on-site domestic wastewater systems
Bibliography
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On-site domestic wastewater management
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Objectives
4.1 General
4.2 Protection of public health
4.3 Protection of users and operators
4.4 Meeting the needs and expectations of users
4.5 Provisions of services under normal and emergency situations
4.6 Sustainability of basic on-site domestic wastewater systems
4.7 Promotion of sustainable development of the community
4.8 Protection of the environment
5 Components of basic on-site domestic wastewater systems
5.1 General
5.2 Basic on-site domestic wastewater systems
5.2.1 User interface
5.2.2 Collection
5.2.3 Transportation
5.2.4 Treatment
5.2.5 Disposal/reuse
6 Management of basic on-site domestic wastewater systems
6.1 General
6.2 Independent management of system function and stakeholder communication
6.3 Basic management activities
6.3.1 Developing objectives and establishing action plans
6.3.2 Financial sustainability of the system
6.3.3 Sustainability of the assets
6.3.4 Customer relations
6.4 Stakeholder relations
6.4.1 Developing plans for support of stakeholders
6.4.2 Education and/or training of stakeholders
6.5 Environmental management
6.6 Risk management
7 Planning and construction
7.1 Planning and construction of basic on-site domestic wastewater systems
7.2 Criteria for selecting appropriate basic on-site domestic wastewater technologies
7.3 User interface
7.4 Collection
7.5 Transportation
7.6 Treatment
7.7 Disposal/reuse
8 Operation and maintenance
8.1 General
8.2 Developing operational plans and instructions
8.3 Developing maintenance plans and instructions
8.4 Developing plans and instructions for collection of waste
8.5 Developing plans and instructions for transportation of waste
9 Health and safety issues
9.1 Health and safety measures and training
9.2 Public health programmes
Annex A (informative) Corresponding terms in English, French and Spanish
Annex B (informative) Schematics of basic on-site domestic wastewater systems
Bibliography