ISO/IEC 33071:2016
Information technology — Process assessment — An integrated process capability assessment model for Enterprise processes
ISO/IEC 33071:2016 defines an integrated process assessment model for enterprise processes (process assessment model) for use in performing a conformant assessment of process capability in accordance with the requirements of ISO/IEC 33002.
The process assessment model integrates and harmonizes existing standards, as determined by stakeholders, and provides in a single document a process reference model and process assessment model that addresses broad enterprise processes and which provide an efficient and effective mechanism for assessing and improving processes deployed across an enterprise.
NOTE: Copyright release: Users of ISO/IEC 33071:2016 may reproduce subclauses 6.1 to 6.5 and 7.1 to 7.2 as part of any tool or other material to support the performance of process assessments, so that it can be used for its intended purpose.
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1 Scope
2 Normative references
3 Terms and definitions
4 General
5 Process assessment model architecture
5.1 Two dimensional model
5.2 Assessment indicators
6 The process dimension and process performance indicators
6.1 General
6.2 Governance/Management Category
6.2.1 Enterprise Governance
6.2.2 Investment Management
6.2.3 Human Resource Management
6.2.4 Enterprise Architecture
6.2.5 Business Relationship Management
6.2.6 Supplier Agreement Management
6.2.7 Tendering
6.2.8 Project Management
6.2.9 Risk Management
6.3 Life Cycle Category
6.3.1 Needs
6.3.2 Requirements
6.3.3 Design
6.3.4 Design Implementation
6.3.5 Integration
6.3.6 Evaluation
6.3.7 Deployment and Disposal
6.3.8 Operation and Support
6.4 Support Category
6.4.1 Alternatives Analysis
6.4.2 Measurement and Analysis
6.4.3 Quality Assurance and Management
6.4.4 Change and Configuration Management
6.4.5 Information Management
6.4.6 Knowledge Management
6.4.7 Training
6.4.8 Research and Innovation
6.4.9 Work Environment
6.4.10 Process Definition
6.4.11 Process Improvement
6.5 Special Applications
6.5.1 Safety and Security
7 The capability dimension and process capability indicators
7.1 Process capability Level 0: Incomplete process
7.2 Process capability Level 1: Performed process
PA.1.1 Process performance process attribute
Generic practice for PA.1.1
Generic resources for PA.1.1
Generic work products for PA.1.1
1 Enterprise SPICE Sources
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1 Scope
2 Normative references
3 Terms and definitions
4 General
5 Process assessment model architecture
5.1 Two dimensional model
5.2 Assessment indicators
6 The process dimension and process performance indicators
6.1 General
6.2 Governance/Management Category
6.2.1 Enterprise Governance
6.2.2 Investment Management
6.2.3 Human Resource Management
6.2.4 Enterprise Architecture
6.2.5 Business Relationship Management
6.2.6 Supplier Agreement Management
6.2.7 Tendering
6.2.8 Project Management
6.2.9 Risk Management
6.3 Life Cycle Category
6.3.1 Needs
6.3.2 Requirements
6.3.3 Design
6.3.4 Design Implementation
6.3.5 Integration
6.3.6 Evaluation
6.3.7 Deployment and Disposal
6.3.8 Operation and Support
6.4 Support Category
6.4.1 Alternatives Analysis
6.4.2 Measurement and Analysis
6.4.3 Quality Assurance and Management
6.4.4 Change and Configuration Management
6.4.5 Information Management
6.4.6 Knowledge Management
6.4.7 Training
6.4.8 Research and Innovation
6.4.9 Work Environment
6.4.10 Process Definition
6.4.11 Process Improvement
6.5 Special Applications
6.5.1 Safety and Security
7 The capability dimension and process capability indicators
7.1 Process capability Level 0: Incomplete process
7.2 Process capability Level 1: Performed process
PA.1.1 Process performance process attribute
Generic practice for PA.1.1
Generic resources for PA.1.1
Generic work products for PA.1.1
1 Enterprise SPICE Sources
Blank Page