ISO/IEC 29155-1:2011
Systems and software engineering — Information technology project performance benchmarking framework — Part 1: Concepts and definitions
ISO/IEC 29155-1:2011 identifies a framework for information technology (IT) project performance benchmarking (e.g. development or maintenance productivity) and related aspects (e.g. data collection and software classification).
The framework consists of activities and components that are necessary to successfully identify, define, select, apply, and improve benchmarking for IT project performance. It also provides definitions for IT project performance benchmarking terms.
The target audience of ISO/IEC 29155-1:2011 are the stakeholders of IT project performance benchmarking.
ISO/IEC 29155-1:2011 does not prescribe how to organize benchmarking. It is out of the scope of ISO/IEC 29155-1:2011 to prescribe the name, format, or explicit content of the documentation to be produced from the benchmarking process.
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1 Scope
2 Terms and definitions
3 Abbreviated terms
4 Overview of the framework
4.1 General
4.2 Concepts of IT project performance benchmarking
4.2.1 Overall framework
4.2.2 Core benchmarking activities
4.2.3 Supporting activities
4.2.4 Benchmarking information base
4.2.5 Benchmarking instruments
4.2.6 External reference base
4.2.7 Benchmarking experience base
4.3 Stakeholders
4.4 Types of benchmarking methods
4.5 IT project categories
5 Additional standardization areas of benchmarking framework
5.1 General
5.2 Requirements for benchmarking
5.3 Benchmarking domains
5.4 Data collection and retention
5.5 Data characteristics
5.6 Data analysis
5.7 Benchmarking reporting
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1 Scope
2 Terms and definitions
3 Abbreviated terms
4 Overview of the framework
4.1 General
4.2 Concepts of IT project performance benchmarking
4.2.1 Overall framework
4.2.2 Core benchmarking activities
4.2.3 Supporting activities
4.2.4 Benchmarking information base
4.2.5 Benchmarking instruments
4.2.6 External reference base
4.2.7 Benchmarking experience base
4.3 Stakeholders
4.4 Types of benchmarking methods
4.5 IT project categories
5 Additional standardization areas of benchmarking framework
5.1 General
5.2 Requirements for benchmarking
5.3 Benchmarking domains
5.4 Data collection and retention
5.5 Data characteristics
5.6 Data analysis
5.7 Benchmarking reporting