ISO/IEC 17011:2017
Conformity assessment — Requirements for accreditation bodies accrediting conformity assessment bodies
ISO/IEC 17011:2017 specifies requirements for the competence, consistent operation and impartiality of accreditation bodies assessing and accrediting conformity assessment bodies.
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Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 General requirements
4.1 Legal entity
4.2 Accreditation agreement
4.3 Use of accreditation symbols and other claims of accreditation
4.4 Impartiality requirements
4.5 Financing and liability
4.6 Establishing accreditation schemes
5 Structural requirements
6 Resource requirements
6.1 Competence of personnel
6.1.1 General
6.1.2 Determination of competence criteria
6.1.3 Competence management
6.2 Personnel involved in the accreditation process
6.3 Personnel records
6.4 Outsourcing
7 Process requirements
7.1 Accreditation requirements
7.2 Application for accreditation
7.3 Resource review
7.4 Preparation for assessment
7.5 Review of documented information
7.6 Assessment
7.7 Accreditation decision-making
7.8 Accreditation information
7.9 Accreditation cycle
7.10 Extending accreditation
7.11 Suspending, withdrawing or reducing accreditation
7.12 Complaints
7.13 Appeals
7.14 Records on conformity assessment bodies
8 Information requirements
8.1 Confidential information
8.2 Publicly available information
9 Management system requirements
9.1 General
9.2 Management system
9.3 Document control
9.4 Records control
9.5 Nonconformities and corrective actions
9.6 Improvement
9.7 Internal audits
9.8 Management reviews
Annex A (informative) Knowledge and skills for performing accreditation activities
Bibliography
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Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 General requirements
4.1 Legal entity
4.2 Accreditation agreement
4.3 Use of accreditation symbols and other claims of accreditation
4.4 Impartiality requirements
4.5 Financing and liability
4.6 Establishing accreditation schemes
5 Structural requirements
6 Resource requirements
6.1 Competence of personnel
6.1.1 General
6.1.2 Determination of competence criteria
6.1.3 Competence management
6.2 Personnel involved in the accreditation process
6.3 Personnel records
6.4 Outsourcing
7 Process requirements
7.1 Accreditation requirements
7.2 Application for accreditation
7.3 Resource review
7.4 Preparation for assessment
7.5 Review of documented information
7.6 Assessment
7.7 Accreditation decision-making
7.8 Accreditation information
7.9 Accreditation cycle
7.10 Extending accreditation
7.11 Suspending, withdrawing or reducing accreditation
7.12 Complaints
7.13 Appeals
7.14 Records on conformity assessment bodies
8 Information requirements
8.1 Confidential information
8.2 Publicly available information
9 Management system requirements
9.1 General
9.2 Management system
9.3 Document control
9.4 Records control
9.5 Nonconformities and corrective actions
9.6 Improvement
9.7 Internal audits
9.8 Management reviews
Annex A (informative) Knowledge and skills for performing accreditation activities
Bibliography