ISO 21503:2017
Project, programme and portfolio management — Guidance on programme management
ISO 21503:2017 provides guidance on programme management. This document is applicable to any type of organization including public or private and any size or sector, as well as any type of programme in terms of complexity.
ISO 21503:2017 provides high-level descriptions of relevant terms, definitions, concepts, prerequisites and practices, including roles and responsibilities that form good practice in programme management. It does not provide guidance on processes, methods and tools.
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Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Concepts of programmes and programme management
4.1 General
4.2 Concepts of programmes
4.2.1 General
4.2.2 Programme characteristics
4.2.3 Programme purpose
4.2.4 Programme establishment
4.2.5 Programme alignment
4.2.6 Programme structure
4.2.7 Programme stakeholders
4.3 Concepts of programme management
4.3.1 General
4.3.2 Programme management
4.3.3 Programme management purpose
4.3.4 Programme lifecycle
5 Prerequisites for programme management
5.1 General
5.2 Evaluating the need for programme management
5.3 Implementing programme management in organizations
5.4 Aligning programme management
5.5 Establishing programme roles and responsibilities
5.5.1 General
5.5.2 Programme sponsor
5.5.3 Programme manager
5.5.4 Programme management team
6 Managing a programme
6.1 General
6.2 Establishing a programme
6.2.1 General
6.2.2 Framework for programme management
6.2.3 Programme design and planning
6.3 Programme integration
6.3.1 General
6.3.2 Strategic integration
6.3.3 Requirements integration
6.3.4 Component integration
6.3.5 Functional integration
6.4 Programme management practices
6.4.1 General
6.4.2 Risk and issue management
6.4.3 Change management
6.4.4 Quality management
6.4.5 Resource management
6.4.6 Schedule management
6.4.7 Budget and financial management
6.4.8 Stakeholder and communication management
6.5 Programme control
6.6 Benefit management
6.6.1 General
6.6.2 Benefit identification and analysis
6.6.3 Benefit control
6.7 Programme closure
Bibliography
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Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Concepts of programmes and programme management
4.1 General
4.2 Concepts of programmes
4.2.1 General
4.2.2 Programme characteristics
4.2.3 Programme purpose
4.2.4 Programme establishment
4.2.5 Programme alignment
4.2.6 Programme structure
4.2.7 Programme stakeholders
4.3 Concepts of programme management
4.3.1 General
4.3.2 Programme management
4.3.3 Programme management purpose
4.3.4 Programme lifecycle
5 Prerequisites for programme management
5.1 General
5.2 Evaluating the need for programme management
5.3 Implementing programme management in organizations
5.4 Aligning programme management
5.5 Establishing programme roles and responsibilities
5.5.1 General
5.5.2 Programme sponsor
5.5.3 Programme manager
5.5.4 Programme management team
6 Managing a programme
6.1 General
6.2 Establishing a programme
6.2.1 General
6.2.2 Framework for programme management
6.2.3 Programme design and planning
6.3 Programme integration
6.3.1 General
6.3.2 Strategic integration
6.3.3 Requirements integration
6.3.4 Component integration
6.3.5 Functional integration
6.4 Programme management practices
6.4.1 General
6.4.2 Risk and issue management
6.4.3 Change management
6.4.4 Quality management
6.4.5 Resource management
6.4.6 Schedule management
6.4.7 Budget and financial management
6.4.8 Stakeholder and communication management
6.5 Programme control
6.6 Benefit management
6.6.1 General
6.6.2 Benefit identification and analysis
6.6.3 Benefit control
6.7 Programme closure
Bibliography