ISO 21384-3:2023
Unmanned aircraft systems — Part 3: Operational procedures
This document specifies the requirements for safe commercial unmanned aircraft system (UAS) operations, including the external safety-critical service providing command and control (C2) link.
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Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Abbreviated terms
5 Safety and security
5.1 General
5.2 Safety
5.2.1 Safety policy
5.2.2 Requirements for operators conducting UAS operations in VLOS or EVLOS
5.2.3 Additional requirements for operators conducting UAS operations in BVLOS at VLL
5.2.4 Additional requirements for operators conducting UAS operations in controlled airspace, above VLL and under IFR and for C2CSP
5.2.5 Tasks of the COMO
5.2.6 Tasks of the SAFO
5.3 Security
5.3.1 Requirements for operators conducting UAS operations in VLOS or EVLOS
5.3.2 Additional requirements for operators conducting UAS operations in BVLOS at VLL
5.3.3 Additional requirements for operators conducting UAS operations in controlled airspace, above VLL and under IFR and for C2CSP
5.3.4 Tasks of the SECO
6 Data protection — Operator requirements
7 Operator
7.1 Documentation
7.1.1 Documents held by the UAS operator
7.1.2 Documents to be available at the point of operations
7.2 Insurance
8 Airspace
8.1 Compliance with airspace regulations
8.2 Airspace information
8.3 Operations above 500 ft (150 m)
8.4 Special zones at very high flight levels (FL) 600
8.5 Facility and equipment and requirements
8.6 Registration
8.7 UA identification
8.8 Compatibility
9 Operations
9.1 Flight operations
9.2 Operational plan — Flight planning
9.3 Flight preparation
9.3.1 Pre-flight inspections
9.3.2 Communication planning
9.4 In flight operations
9.4.1 Responsibilities of the remote pilot in command (RPIC)
9.4.2 Operational limitations
9.4.3 Transfer of functions and responsibilities
9.4.4 Multiple UA operation
9.4.5 Autonomous operations
9.4.6 Communication and airborne functions for UTM
9.4.7 Operations at night
9.4.8 Surface/ground operations
9.4.9 Journey log
9.4.10 Abnormal and contingency procedures
9.5 External services
9.5.1 UAS functions interacting with UTM
9.5.2 Oversight of contracted service providers
9.5.3 C2 communication service provider (C2CSP)
9.6 Personnel qualification and management
9.6.1 General
9.6.2 Competence
9.6.3 Currency
9.6.4 Qualification and training
10 Maintenance
10.1 General
10.2 Hardware updates
10.3 Software updates
10.4 Service release
10.5 Configuration management
11 Conflict management
11.1 General
11.2 Separation provision and collision avoidance
11.3 Operational procedure
Annex A (normative) Privacy etiquette
Annex B (informative) External services
Bibliography
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Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Abbreviated terms
5 Safety and security
5.1 General
5.2 Safety
5.2.1 Safety policy
5.2.2 Requirements for operators conducting UAS operations in VLOS or EVLOS
5.2.3 Additional requirements for operators conducting UAS operations in BVLOS at VLL
5.2.4 Additional requirements for operators conducting UAS operations in controlled airspace, above VLL and under IFR and for C2CSP
5.2.5 Tasks of the COMO
5.2.6 Tasks of the SAFO
5.3 Security
5.3.1 Requirements for operators conducting UAS operations in VLOS or EVLOS
5.3.2 Additional requirements for operators conducting UAS operations in BVLOS at VLL
5.3.3 Additional requirements for operators conducting UAS operations in controlled airspace, above VLL and under IFR and for C2CSP
5.3.4 Tasks of the SECO
6 Data protection — Operator requirements
7 Operator
7.1 Documentation
7.1.1 Documents held by the UAS operator
7.1.2 Documents to be available at the point of operations
7.2 Insurance
8 Airspace
8.1 Compliance with airspace regulations
8.2 Airspace information
8.3 Operations above 500 ft (150 m)
8.4 Special zones at very high flight levels (FL) 600
8.5 Facility and equipment and requirements
8.6 Registration
8.7 UA identification
8.8 Compatibility
9 Operations
9.1 Flight operations
9.2 Operational plan — Flight planning
9.3 Flight preparation
9.3.1 Pre-flight inspections
9.3.2 Communication planning
9.4 In flight operations
9.4.1 Responsibilities of the remote pilot in command (RPIC)
9.4.2 Operational limitations
9.4.3 Transfer of functions and responsibilities
9.4.4 Multiple UA operation
9.4.5 Autonomous operations
9.4.6 Communication and airborne functions for UTM
9.4.7 Operations at night
9.4.8 Surface/ground operations
9.4.9 Journey log
9.4.10 Abnormal and contingency procedures
9.5 External services
9.5.1 UAS functions interacting with UTM
9.5.2 Oversight of contracted service providers
9.5.3 C2 communication service provider (C2CSP)
9.6 Personnel qualification and management
9.6.1 General
9.6.2 Competence
9.6.3 Currency
9.6.4 Qualification and training
10 Maintenance
10.1 General
10.2 Hardware updates
10.3 Software updates
10.4 Service release
10.5 Configuration management
11 Conflict management
11.1 General
11.2 Separation provision and collision avoidance
11.3 Operational procedure
Annex A (normative) Privacy etiquette
Annex B (informative) External services
Bibliography