Quality systems, Specification for design, manufacture and installation
Specifies the system to be applied when the technical requirements of material and/or services are specified principally in terms of the performance required or where design has not been established. Reliability and other characteristics can then be ensured only by control of all the phases of the work for which the supplier is responsible.
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Guidelines for complaint management in organizations
Quality system guidelines - Guidelines to quality in project management
Quality management - Guidelines for configuration management
AS/NZS ISO 10005:2006
Quality management systems - Guidelines for quality plans