AS/NZS ISO 45004:2024
Occupational health and safety management – Guidelines on performance evaluation
Standard provides guidance regarding how organizations can establish monitoring, measurement, analysis and evaluation processes, including the development of relevant indicators for the assessment of occupational health and safety (OH&S) performance.
This document is identical with, and has been reproduced from, ISO 45004:2024, Occupational health and safety management – Guidelines on performance evaluation.
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AS/NZS ISO 45004:2024 Guidelines on performance evaluation
Preface
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Performance evaluation
4.1 General
4.2 Why performance evaluation is important
5 Performance evaluation process
5.1 General
5.2 Elements of a performance evaluation process
5.3 Performance evaluation sources of information and tools
5.3.1 General
5.3.2 Inspections
5.3.3 Pre-activity and post-activity reviews
5.3.4 Exposure assessments and occupational health surveillance
5.3.5 Health and safety meetings
5.3.6 Focus groups
5.3.7 Surveys
5.3.8 Interviews
5.3.9 Injury and ill health tracking
5.3.10 Incident investigations
5.3.11 Audits
5.3.12 Management review
6 Performance indicators
6.1 General
6.2 Selection of performance indicators
6.3 Key characteristics of indicators
6.4 Life cycle of indicators
6.5 Types of indicators
6.5.1 General
6.5.2 Leading and lagging indicators
6.5.3 Quantitative and qualitative
6.5.4 Potential unintended consequences
6.5.5 Value and limitations of benchmarking
7 Integration of OH&S performance evaluation into business processes
8 Monitor, measure, analyse and evaluate
8.1 General
8.2 Uncertainty
8.3 Monitor and measure
8.4 Analyse
8.5 Evaluate
9 Communication
10 Act on results
11 Review performance evaluation processes
Annex A (informative) Performance evaluation examples
Bibliography
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AS/NZS ISO 45004:2024 Guidelines on performance evaluation
Preface
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Performance evaluation
4.1 General
4.2 Why performance evaluation is important
5 Performance evaluation process
5.1 General
5.2 Elements of a performance evaluation process
5.3 Performance evaluation sources of information and tools
5.3.1 General
5.3.2 Inspections
5.3.3 Pre-activity and post-activity reviews
5.3.4 Exposure assessments and occupational health surveillance
5.3.5 Health and safety meetings
5.3.6 Focus groups
5.3.7 Surveys
5.3.8 Interviews
5.3.9 Injury and ill health tracking
5.3.10 Incident investigations
5.3.11 Audits
5.3.12 Management review
6 Performance indicators
6.1 General
6.2 Selection of performance indicators
6.3 Key characteristics of indicators
6.4 Life cycle of indicators
6.5 Types of indicators
6.5.1 General
6.5.2 Leading and lagging indicators
6.5.3 Quantitative and qualitative
6.5.4 Potential unintended consequences
6.5.5 Value and limitations of benchmarking
7 Integration of OH&S performance evaluation into business processes
8 Monitor, measure, analyse and evaluate
8.1 General
8.2 Uncertainty
8.3 Monitor and measure
8.4 Analyse
8.5 Evaluate
9 Communication
10 Act on results
11 Review performance evaluation processes
Annex A (informative) Performance evaluation examples
Bibliography
AS/NZS ISO 45004:2024
Online Library subscription information
Online library subscriptions provide a cost-effective solution for organisations of any size to access the latest standards, offering 24/7 access to a personalised catalogue. The service ensures subscribers have have the most up-to-date version of selected standards, incluing automatic updates for any amendments or versions. Pricing is dependent on the chosen standards and the number of concurrent users, with discounts applied from the standards PDF price. For customised subscriptions or further inquiries, contact the Online Library team.