AS/NZS ISO 19011:2019
Guidelines for auditing management systems
Provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation of competence of individuals involved in the audit process. These activities include the individual(s) managing the audit programme, auditors and audit teams. Identical to and reproduced from ISO 19011:2018.
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AS/NZS ISO 19011:2019 Guidelines for auditing management systems
Preface
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Principles of auditing
5 Managing an audit programme
5.1 General
5.2 Establishing audit programme objectives
5.3 Determining and evaluating audit programme risks and opportunities
5.4 Establishing the audit programme
5.4.1 Roles and responsibilities of the individual(s) managing the audit programme
5.4.2 Competence of individual(s) managing audit programme
5.4.3 Establishing extent of audit programme
5.4.4 Determining audit programme resources
5.5 Implementing audit programme
5.5.1 General
5.5.2 Defining the objectives, scope and criteria for an individual audit
5.5.3 Selecting and determining audit methods
5.5.4 Selecting audit team members
5.5.5 Assigning responsibility for an individual audit to the audit team leader
5.5.6 Managing audit programme results
5.5.7 Managing and maintaining audit programme records
5.6 Monitoring audit programme
5.7 Reviewing and improving audit programme
6 Conducting an audit
6.1 General
6.2 Initiating audit
6.2.1 General
6.2.2 Establishing contact with auditee
6.2.3 Determining feasibility of audit
6.3 Preparing audit activities
6.3.1 Performing review of documented information
6.3.2 Audit planning
6.3.3 Assigning work to audit team
6.3.4 Preparing documented information for audit
6.4 Conducting audit activities
6.4.1 General
6.4.2 Assigning roles and responsibilities of guides and observers
6.4.3 Conducting opening meeting
6.4.4 Communicating during audit
6.4.5 Audit information availability and access
6.4.6 Reviewing documented information while conducting audit
6.4.7 Collecting and verifying information
6.4.8 Generating audit findings
6.4.9 Determining audit conclusions
6.4.10 Conducting closing meeting
6.5 Preparing and distributing audit report
6.5.1 Preparing audit report
6.5.2 Distributing audit report
6.6 Completing audit
6.7 Conducting audit follow-up
7 Competence and evaluation of auditors
7.1 General
7.2 Determining auditor competence
7.2.1 General
7.2.2 Personal behaviour
7.2.3 Knowledge and skills
7.2.4 Achieving auditor competence
7.2.5 Achieving audit team leader competence
7.3 Establishing auditor evaluation criteria
7.4 Selecting appropriate auditor evaluation method
7.5 Conducting auditor evaluation
7.6 Maintaining and improving auditor competence
Annex A (informative) Additional guidance for auditors planning and conducting audits
Bibliography
Previous versions
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AS/NZS ISO 19011:2019 Guidelines for auditing management systems
Preface
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Principles of auditing
5 Managing an audit programme
5.1 General
5.2 Establishing audit programme objectives
5.3 Determining and evaluating audit programme risks and opportunities
5.4 Establishing the audit programme
5.4.1 Roles and responsibilities of the individual(s) managing the audit programme
5.4.2 Competence of individual(s) managing audit programme
5.4.3 Establishing extent of audit programme
5.4.4 Determining audit programme resources
5.5 Implementing audit programme
5.5.1 General
5.5.2 Defining the objectives, scope and criteria for an individual audit
5.5.3 Selecting and determining audit methods
5.5.4 Selecting audit team members
5.5.5 Assigning responsibility for an individual audit to the audit team leader
5.5.6 Managing audit programme results
5.5.7 Managing and maintaining audit programme records
5.6 Monitoring audit programme
5.7 Reviewing and improving audit programme
6 Conducting an audit
6.1 General
6.2 Initiating audit
6.2.1 General
6.2.2 Establishing contact with auditee
6.2.3 Determining feasibility of audit
6.3 Preparing audit activities
6.3.1 Performing review of documented information
6.3.2 Audit planning
6.3.3 Assigning work to audit team
6.3.4 Preparing documented information for audit
6.4 Conducting audit activities
6.4.1 General
6.4.2 Assigning roles and responsibilities of guides and observers
6.4.3 Conducting opening meeting
6.4.4 Communicating during audit
6.4.5 Audit information availability and access
6.4.6 Reviewing documented information while conducting audit
6.4.7 Collecting and verifying information
6.4.8 Generating audit findings
6.4.9 Determining audit conclusions
6.4.10 Conducting closing meeting
6.5 Preparing and distributing audit report
6.5.1 Preparing audit report
6.5.2 Distributing audit report
6.6 Completing audit
6.7 Conducting audit follow-up
7 Competence and evaluation of auditors
7.1 General
7.2 Determining auditor competence
7.2.1 General
7.2.2 Personal behaviour
7.2.3 Knowledge and skills
7.2.4 Achieving auditor competence
7.2.5 Achieving audit team leader competence
7.3 Establishing auditor evaluation criteria
7.4 Selecting appropriate auditor evaluation method
7.5 Conducting auditor evaluation
7.6 Maintaining and improving auditor competence
Annex A (informative) Additional guidance for auditors planning and conducting audits
Bibliography
Previous versions
AS/NZS ISO 19011:2019
Online Library subscription information
Online library subscriptions provide a cost-effective solution for organisations of any size to access the latest standards, offering 24/7 access to a personalised catalogue. The service ensures subscribers have have the most up-to-date version of selected standards, incluing automatic updates for any amendments or versions. Pricing is dependent on the chosen standards and the number of concurrent users, with discounts applied from the standards PDF price. For customised subscriptions or further inquiries, contact the Online Library team.