AS/NZS ISO 10006:2018
Quality management - Guidelines for quality management in projects
Gives guidelines for the application of quality management in projects. It is applicable to organisations working on projects of varying complexity, size, and duration. It is also applicable to individual projects or a programme or portfolio of projects, in different environments, and irrespective of the kind of product/service or process involved, with the intention of satisfying project interested parties by introducing quality management in projects. This can necessitate some tailoring of the guidance to suit a particular project. The standard addresses the two concepts of quality management in projects and quality management systems in projects. Identical to and reproduced from ISO 10006:2017.
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AS/NZS ISO 10006:2018 Guidelines for quality management in projects
Preface
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Quality management systems in projects
4.1 Context and characteristics of the project
4.1.1 General
4.1.2 Organizations
4.1.3 Phases and processes in projects
4.1.4 Project management processes
4.2 Quality management principles
4.3 Project quality management processes
4.4 Quality plan for the project
5 Management responsibility in projects
5.1 Top management commitment
5.2 Strategic process
5.2.1 Application of quality management principles through the strategic process
5.2.2 Customer focus
5.2.3 Leadership
5.2.4 Engagement of people
5.2.5 Process approach
5.2.6 Improvement
5.2.7 Evidence-based decision making
5.2.8 Relationship management
5.3 Management reviews and progress evaluations
5.3.1 Management reviews
5.3.2 Progress evaluations
6 Resource management in projects
6.1 Resource-related processes
6.1.1 General
6.1.2 Resource planning
6.1.3 Resource control
6.2 Personnel-related processes
6.2.1 General
6.2.2 Establishment of the project organizational structure
6.2.3 Allocation of personnel
6.2.4 Team development
7 Product/service realization in projects
7.1 General
7.2 Interdependent processes
7.2.1 General
7.2.2 Project initiation and project management plan development
7.2.3 Interaction management
7.2.4 Change management
7.2.5 Process and project closure
7.3 Scope-related processes
7.3.1 General
7.3.2 Concept development
7.3.3 Scope development and control
7.3.4 Definition of activities
7.3.5 Control of activities
7.4 Time-related processes
7.4.1 General
7.4.2 Planning of activity dependencies
7.4.3 Estimation of duration
7.4.4 Schedule development
7.4.5 Schedule control
7.5 Cost-related processes
7.5.1 General
7.5.2 Cost estimation
7.5.3 Budgeting
7.5.4 Cost control
7.6 Communication-related processes
7.6.1 General
7.6.2 Communication planning
7.6.3 Information management
7.6.4 Communication control
7.7 Risk-related processes
7.7.1 General
7.7.2 Risk identification
7.7.3 Risk assessment
7.7.4 Risk treatment
7.7.5 Risk control
7.8 Procurement processes
7.8.1 General
7.8.2 Procurement planning and control
7.8.3 Documentation of procurement requirements
7.8.4 External provider management and development
7.8.5 Contracting
7.8.6 Contract control
8 Measurement, analysis and improvement in projects
8.1 General
8.2 Measurement and analysis
8.3 Improvement
8.3.1 Improvement by the originating organization
8.3.2 Improvement by the project organization
Annex A (informative) Overview of processes for quality management in projects
Annex B (informative) Cross reference matrix between this document, ISO 9001:2015 and ISO 21500:2012
Bibliography
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AS/NZS ISO 10006:2018 Guidelines for quality management in projects
Preface
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Quality management systems in projects
4.1 Context and characteristics of the project
4.1.1 General
4.1.2 Organizations
4.1.3 Phases and processes in projects
4.1.4 Project management processes
4.2 Quality management principles
4.3 Project quality management processes
4.4 Quality plan for the project
5 Management responsibility in projects
5.1 Top management commitment
5.2 Strategic process
5.2.1 Application of quality management principles through the strategic process
5.2.2 Customer focus
5.2.3 Leadership
5.2.4 Engagement of people
5.2.5 Process approach
5.2.6 Improvement
5.2.7 Evidence-based decision making
5.2.8 Relationship management
5.3 Management reviews and progress evaluations
5.3.1 Management reviews
5.3.2 Progress evaluations
6 Resource management in projects
6.1 Resource-related processes
6.1.1 General
6.1.2 Resource planning
6.1.3 Resource control
6.2 Personnel-related processes
6.2.1 General
6.2.2 Establishment of the project organizational structure
6.2.3 Allocation of personnel
6.2.4 Team development
7 Product/service realization in projects
7.1 General
7.2 Interdependent processes
7.2.1 General
7.2.2 Project initiation and project management plan development
7.2.3 Interaction management
7.2.4 Change management
7.2.5 Process and project closure
7.3 Scope-related processes
7.3.1 General
7.3.2 Concept development
7.3.3 Scope development and control
7.3.4 Definition of activities
7.3.5 Control of activities
7.4 Time-related processes
7.4.1 General
7.4.2 Planning of activity dependencies
7.4.3 Estimation of duration
7.4.4 Schedule development
7.4.5 Schedule control
7.5 Cost-related processes
7.5.1 General
7.5.2 Cost estimation
7.5.3 Budgeting
7.5.4 Cost control
7.6 Communication-related processes
7.6.1 General
7.6.2 Communication planning
7.6.3 Information management
7.6.4 Communication control
7.7 Risk-related processes
7.7.1 General
7.7.2 Risk identification
7.7.3 Risk assessment
7.7.4 Risk treatment
7.7.5 Risk control
7.8 Procurement processes
7.8.1 General
7.8.2 Procurement planning and control
7.8.3 Documentation of procurement requirements
7.8.4 External provider management and development
7.8.5 Contracting
7.8.6 Contract control
8 Measurement, analysis and improvement in projects
8.1 General
8.2 Measurement and analysis
8.3 Improvement
8.3.1 Improvement by the originating organization
8.3.2 Improvement by the project organization
Annex A (informative) Overview of processes for quality management in projects
Annex B (informative) Cross reference matrix between this document, ISO 9001:2015 and ISO 21500:2012
Bibliography
AS/NZS ISO 10006:2018
Online Library subscription information
Online library subscriptions provide a cost-effective solution for organisations of any size to access the latest standards, offering 24/7 access to a personalised catalogue. The service ensures subscribers have have the most up-to-date version of selected standards, incluing automatic updates for any amendments or versions. Pricing is dependent on the chosen standards and the number of concurrent users, with discounts applied from the standards PDF price. For customised subscriptions or further inquiries, contact the Online Library team.