ISO/TR 32123:2024
Current
Date published:
Transaction assurance in E-commerce — After-sales services
This document provides information on the nature of after-sales services unique to E-commerce transactions. It is a review of current practices across different platforms, an analysis of factors that impact quality of after-sales services in E-commerce transactions and a description of possible means to enhance after-sales services.
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Related Information
35.240.63 ITapplications in trade
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ISO/TR 32123:2024
Get this standard
Prices exclude GST
PDF
( Single user document)
$179.13 NZD
HardCopy
$214.78 NZD
Networkable PDF
Price varies