ISO new field of technical activity proposal – Transaction assurance in e-commerce

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Standards New Zealand is seeking feedback from relevant stakeholders on the International Organization for Standardization’s (ISO) proposal for the development of a new field of technical activity, 'Transaction assurance in e‑commerce'. All responses submitted to Standards New Zealand will serve to generate a New Zealand position on the proposal. Voting on the proposal closes on 1 June 2018, please provide your feedback to by 18 May 2018

Download full proposal as PDF.



Standardisation in the field of transaction assurance and upstream/downstream directly related processes in e‑commerce, including the following:

  • the assurance of transaction process in e‑commerce (including easier access to e‑platforms and e‑stores)
  • the protection of online consumer rights including both prevention of online disputes and resolution process
  • the interoperability and admissibility of commodity quality inspection result in cross-border e‑commerce
  • the assurance of e‑commerce delivery to the final consumer.

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Published in international.