Guidelines on consumer warranties and guarantees - new ISO field of activity

Standards New Zealand is seeking feedback on a proposal for a new field of technical activity on Guidelines on consumer warranties and guarantees. The Consumer Policy Committee (COPOLCO) has proposed this activity. 

Read the proposal.

Standards New Zealand is consulting with stakeholders in this area to determine New Zealand's response. 

There is more information on our International Engagement page. 

To submit comments including support for or opposition to the proposal, please email

Comments received will be used to form a New Zealand position on this proposal. Please provide your comments by 2 December 2015.


Published in international.