ISO began a trial of a web and video conferencing tool, 'GoToMeeting', in November 2009. The tool has been trialled over the last 7 months for small meetings of no more than 20 people. GoToMeeting software uses web and voice conferencing to enable people who can’t be there in person to participate in international ISO meetings.
Most of the feedback received by ISO has been positive and suggests that this new tool will be of great benefit to ISO members to ensure future attendance at ISO meetings. Negative feedback received has mostly concerned known limitations in the software.