Guidelines on consumer warranties new work item proposal

Issue 40 – July 2012

Standards New Zealand is seeking feedback on a new work item proposal on 'Guidelines on consumer warranties'. The International Organization for Standardization (ISO) Consumer Policy Committee (COPOLCO) has proposed this project to ISO.

The proposed Standard will provide guidance for use by producers or sellers of goods and services to give advice on the requirements for effective warranties when they are providing them with their goods and services.

Standards New Zealand is consulting with key stakeholders in this area to determine New Zealand's response.

Published in consumer and occupational safety.