'ISO 9001 in the supply chain' explained in ISO brochure

Issue 41 – August 2012

Managers responsible for selecting suppliers or responsible for purchasing decisions can use the International Organization for Standardization's (ISO's) brochure, 'ISO 9001 in the supply chain', to understand the different ways that suppliers can demonstrate conformity ISO 9001:2008 Quality Management Systems – Requirements. The brochure also describes what you can do if things go wrong and you are dissatisfied with performance of your supplier.

Goods and services are often promoted as being produced by suppliers with a quality management system (QMS) certified as conforming to ISO 9001:2008. There are over a million organisations in over 170 countries certified to this Standard.

What does this mean? How can this help? How can you be sure that your suppliers understand what you expect from them and are capable of providing you with a consistent, conforming product? The brochure provides answers to such questions.

The objective of ISO 9001 is to provide a set of requirements that, if effectively implemented, will provide you with confidence that your supplier can consistently provide goods and services that:

  • Meet your needs and expectations

  • Comply with applicable regulations

Conformity to ISO 9001:2008 means that your supplier has established a systematic approach to quality management and is managing its business to ensure that your needs are clearly understood, agreed, and fulfilled.

Summarised from an ISO media release, 21 July 2012.

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