New guide for compliance agencies praised internationally

Minister Guy speaking at the CCCP launch

Issue 30 – August 2011

A new free online resource developed by Standards New Zealand, Achieving Compliance – a guide for compliance agencies in New Zealand, was launched at Parliament last month by the Minister of Internal Affairs, Hon Nathan Guy.

The guide is part of a Compliance Common Capability Programme (CCCP). Chair of the CCCP Programme, Keith Manch, told the audience at the launch that the guide 'has already received international praise for bringing together good practice and building a stronger professional compliance community.'

The CCCP is a joint Department of Internal Affairs (DIA) and Learning State (the industry training organisation for the public sector) initiative. The CCCP is aimed at delivering better and smarter public services for less by supporting a government-wide, collaborative, problem-solving, and risk-based approach to compliance issues. Compliance activities include auditing, licensing, education, monitoring, surveillance, and investigation.

The target audience for the guide includes senior managers, operational managers, and compliance officers in central and local government agencies. The guide may also assist individuals and organisations within regulated sectors, and will be a useful reference source for legislators, policy-makers, and those undertaking compliance qualifications.

The new guide is a major milestone for the CCCP, and its release coincided with the finalising of three new qualifications to be developed under the National Compliance Qualifications Project (NCQP) and that are now registered on the National Qualification Framework. The NCQP is a whole-of-government initiative designed to develop the capability of New Zealand's compliance sector by creating national qualifications supported by assessment and learning strategies. Also led by DIA and Learning State, more than 80 public sector agencies are members of the project.

Over 12,000 New Zealand public sector employees are involved in handling compliance issues. While there are differences between agencies and roles, the guide and qualifications focus on the common skills needed across compliance, such as the ability to encourage compliance, identify problems, investigate, and apply facts to legal provisions.

Download 'Achieving Compliance – a guide for compliance agencies in New Zealand' from the DIA website (

For information on the new qualifications visit

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