Business continuity management human aspects

Issue 22 – November 2010

Business continuity management – Guidance on human aspects of business continuity PD 25111:2010 gives guidance on the planning and development of human resource strategies and policies for the key phases following a disruption:

  • coping with the immediate effects of the incident
  • managing people during the period of disruption (the continuity stage)
  • supporting staff after recovery of normal operations.

PD 25111 is not a definitive guide to managing an incident, but a review of the implications for managing the impacts on staff and others who could be affected. PD 25111 supports business continuity, as covered in Business continuity management – Code of practice BS 25999-1:2006.

The causes of disruptions are many and varied, which is why business continuity management focuses on developing and delivering plans to manage the consequences of such disruptions through a series of predetermined, exercised, and tested responses.

Business continuity processes ensure that the principal business processes of the organisation are maintained or recovered within predetermined timescales following the recognition that normal operations have been disrupted, while meeting the needs of the people involved in delivering the business continuity solution.

PD 25111 can be used at all levels by any organisation of any size, by anyone with responsibility for human resources associated with business operations.

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