Building trust

International Organization for Standardization (ISO)and United Nations Industrial Development Organization (UNIDO) have published a new handbook, Building trust – The conformity assessment toolbox. This new user-friendly handbook covers all aspects of conformity assessment and its role in international trade, and will be useful for business managers, regulators, and consumer representatives.

The book's preface is contributed by ISO Secretary-General, Rob Steele, and UNIDO Director-General, Kandeh K. Yumkella, who write, 'Business, consumers, and public officials have certain expectations about the quality, safety, reliability, interoperability, efficiency, effectiveness, and environmental sustainability of products and services.

'Conformity assessment provides the means for testing the compliance of such products and services with these expectations, in accordance with relevant Standards, regulations and other specifications. It helps to ensure that products and services deliver on their promises. In other words, conformity assessment builds trust.

'Successive reviews of the World Trade Organisation's Agreement (WTO) on Technical Barriers to Trade have noted the usefulness of the conformity assessment Standards and guides developed by ISO and the International Electrotechnical Commission (IEC).'

These guides and Standards help to harmonise conformity assessment practices and provide benchmarks for the technical competence of assessment bodies.

Building trust – The conformity assessment toolbox covers the following aspects of conformity assessment.

  • Basic concepts
  • Conformity assessment techniques, schemes, and systems
  • Conformity assessment bodies
  • How UNIDO can help with setting up a quality infrastructure
  • Case studies
  • ISO Committee on conformity assessment (CASCO), ISO/CASCO
  • Coordination of accreditation bodies
  • Conformity assessment and the WTO Agreement on Technical Barriers to Trade

Building trust – The conformity assessment toolbox can be downloaded for free online [8.7 MB PDF].

To order Building trust – The conformity assessment toolbox email or call 0800 782 632.

Published in business and ICT.