Issue 4.0 of the TickIT Guide
Note: This is available for those still applying ISO 9000:1994. (For organizations applying ISO 9001:2000 reference should be made to TS 1:2000.
|Get this standard||Prices exclude GST|
Guidelines for complaint management in organizations
Information technology - Measurement and rating of performance of computer-based software systems
Guide for AS/NZS ISO/IEC 12207 (Software life cycle processes)
Quality system guidelines - Guidelines to quality in project management