NZS 8158:2012
Home and community support sector Standard
Sets out what people receiving support in a home or community setting can expect from the services they receive and the minimum requirements to be attained by organisations. This Standard revises the 2003 edition. The overarching outcome that this Standard aims to achieve is to support people facing challenges to their ability to fully participate in everyday life, to maintain or increase their independence, live in their own home, participate in their communities, and fulfil the roles they value.
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NZS 8158:2012
COMMITTEE REPRESENTATION
ACKNOWLEDGEMENT
COPYRIGHT
CONTENTS
Referenced documents
Related documents
Latest revisions
Review of Standards
Foreword
Outcome statement
0 GENERAL
0.1 Scope
0.2 Objectives
0.3 Interpretation
0.4 Definitions
0.5 Health and Disability Commissioner’s Code of Health and Disability Services Consumers’ Rights
0.6 Maori health
1 CONSUMER RIGHTS
1.1 Consumer rights under legislation
1.2 Individual privacy, dignity, and respect
1.3 Individual values and beliefs respected
1.4 Recognition of MAori values and beliefs
1.5 Recognition of Pacific people’s values and beliefs
1.6 Communication in a manner that the consumer can understand
1.7 Freedom from abuse or neglect
1.8 Consumers’ belongings, property, and finances are respected and protected
1.9 Complaints
2 ORGANISATIONAL MANAGEMENT
2.1 Governance
2.2 Service management
2.3 Quality and risk management
2.4 Adverse event reporting and resolution
2.5 Entry to and exit from services
2.6 Consumer information management systems
2.7 Essential and emergency systems
3 HUMAN RESOURCES
3.1 Recruitment
3.2 Orientation, induction, ongoing development, and competency
3.3 Health and safety
4 SERVICE DELIVERY
4.1 Service agreement
4.2 Promoting and supporting independence
4.3 Links with other groups
4.4 Service delivery planning
4.5 Implementation of individual service plan
4.6 Medicine management
4.7 Infection prevention and control
4.8 Equipment, aids, and enablers
4.9 Nutrition and safe food management
4.10 Skin integrity
4.11 Review of service delivery
4.12 Challenging behaviours
Previous versions
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References
Health and disability services Standards - Health and disability services (restraint minimisation and safe practice) Standards
Health and disability services Standards - Health and disability services (infection prevention and control) Standards
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NZS 8158:2012
COMMITTEE REPRESENTATION
ACKNOWLEDGEMENT
COPYRIGHT
CONTENTS
Referenced documents
Related documents
Latest revisions
Review of Standards
Foreword
Outcome statement
0 GENERAL
0.1 Scope
0.2 Objectives
0.3 Interpretation
0.4 Definitions
0.5 Health and Disability Commissioner’s Code of Health and Disability Services Consumers’ Rights
0.6 Maori health
1 CONSUMER RIGHTS
1.1 Consumer rights under legislation
1.2 Individual privacy, dignity, and respect
1.3 Individual values and beliefs respected
1.4 Recognition of MAori values and beliefs
1.5 Recognition of Pacific people’s values and beliefs
1.6 Communication in a manner that the consumer can understand
1.7 Freedom from abuse or neglect
1.8 Consumers’ belongings, property, and finances are respected and protected
1.9 Complaints
2 ORGANISATIONAL MANAGEMENT
2.1 Governance
2.2 Service management
2.3 Quality and risk management
2.4 Adverse event reporting and resolution
2.5 Entry to and exit from services
2.6 Consumer information management systems
2.7 Essential and emergency systems
3 HUMAN RESOURCES
3.1 Recruitment
3.2 Orientation, induction, ongoing development, and competency
3.3 Health and safety
4 SERVICE DELIVERY
4.1 Service agreement
4.2 Promoting and supporting independence
4.3 Links with other groups
4.4 Service delivery planning
4.5 Implementation of individual service plan
4.6 Medicine management
4.7 Infection prevention and control
4.8 Equipment, aids, and enablers
4.9 Nutrition and safe food management
4.10 Skin integrity
4.11 Review of service delivery
4.12 Challenging behaviours
Previous versions
NZS 8158:2012
Online Library subscription pricing
The cost of your subscription will depend on which standards you want to access, and how many people in your organisation need to be able to access the Online Library subscription at the same time (concurrent users). During your subscription period, we are also able to make any necessary changes and ensure you are aware of any pricing changes that result. For a quote, contact our Online Library team by emailing onlinelibrary@standards.govt.nz.