ISO/TS 30428:2021
Human resource management — Skills and capabilities metrics cluster
This document describes and defines the five metrics of skills and capabilities. This document also provides the formula for each metric and describes the common metrics which employ the five metrics.
This document also highlights issues that need to be considered when interpreting the skills and capabilities data, especially when deciding on the appropriate intervention internally and when reporting these to external stakeholders (e.g. regulators, investors).
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Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Total development and training cost
4.1 General
4.2 Description
4.3 Purpose
4.4 Formula
4.4.1 General
4.4.2 Case study 1
4.4.3 Case study 2
4.4.4 Case study 3
4.5 Use
4.5.1 General
4.5.2 Internal users
4.5.3 External users
4.5.4 Academic users
5 Percentage of employees who participate in training
5.1 General
5.2 Description
5.3 Purpose
5.4 Formula
5.5 Use
6 Average formalized training hours per employee
6.1 General
6.2 Description
6.3 Purpose
6.4 Formula
6.5 Use
7 Percentage of employees who participate in formalized training by category
7.1 General
7.2 Description
7.3 Purpose
7.4 Formula
7.5 Use
8 Workforce competency rate
8.1 General
8.2 Description
8.3 Purpose
8.4 Formula
8.5 Use
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Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Total development and training cost
4.1 General
4.2 Description
4.3 Purpose
4.4 Formula
4.4.1 General
4.4.2 Case study 1
4.4.3 Case study 2
4.4.4 Case study 3
4.5 Use
4.5.1 General
4.5.2 Internal users
4.5.3 External users
4.5.4 Academic users
5 Percentage of employees who participate in training
5.1 General
5.2 Description
5.3 Purpose
5.4 Formula
5.5 Use
6 Average formalized training hours per employee
6.1 General
6.2 Description
6.3 Purpose
6.4 Formula
6.5 Use
7 Percentage of employees who participate in formalized training by category
7.1 General
7.2 Description
7.3 Purpose
7.4 Formula
7.5 Use
8 Workforce competency rate
8.1 General
8.2 Description
8.3 Purpose
8.4 Formula
8.5 Use