ISO 20121:2012
Event sustainability management systems — Requirements with guidance for use
ISO 20121:2012 specifies requirements for an event sustainability management system for any type of event or event-related activity, and provides guidance on conforming to those requirements.
ISO 20121:2012 is applicable to any organization that wishes to:
- establish, implement, maintain and improve an event sustainability management system;
- ensure that it is in conformity with its stated sustainable development policy;
- demonstrate voluntary conformity with ISO 20121:2012 by
- first party (self-determination and self-declaration),
- second party (confirmation of conformance by parties having an interest in the organization, such as clients, or by other persons on their behalf), or
- an independent third party (e.g. a certification body).
ISO 20121:2012 has been designed to address the management of improved sustainability throughout the entire event management cycle.
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1 Scope
2 Normative references
3 Terms and definitions
4 Context of the organization
4.1 Understanding of the organization and its context
4.2 Understanding the needs and expectations of interested parties
4.3 Determining the scope of the event sustainability management system
4.4 Event sustainability management system
4.5 Sustainable development principles, statement of purpose and values
5 Leadership
5.1 Leadership and commitment
5.2 Policy
5.3 Organizational roles, responsibilities and authorities
6 Planning
6.1 Actions to address risks and opportunities
6.1.1 General
6.1.2 Issue identification and evaluation
6.1.3 Legal and other requirements
6.2 Event sustainability objectives and how to achieve them
7 Support
7.1 Resources
7.2 Competence
7.3 Awareness
7.4 Communication
7.5 Documented information
7.5.1 General
7.5.2 Creating and updating
7.5.3 Control of documented information
8 Operation
8.1 Operational planning and control
8.2 Dealing with modified activities, products or services
8.3 Supply chain management
9 Performance evaluation
9.1 Performance against governing principles of sustainable development
9.2 Monitoring, measurement, analysis and evaluation
9.3 Internal audit
9.4 Management review
10 Improvement
10.1 Nonconformity and corrective action
10.2 Continual improvement
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1 Scope
2 Normative references
3 Terms and definitions
4 Context of the organization
4.1 Understanding of the organization and its context
4.2 Understanding the needs and expectations of interested parties
4.3 Determining the scope of the event sustainability management system
4.4 Event sustainability management system
4.5 Sustainable development principles, statement of purpose and values
5 Leadership
5.1 Leadership and commitment
5.2 Policy
5.3 Organizational roles, responsibilities and authorities
6 Planning
6.1 Actions to address risks and opportunities
6.1.1 General
6.1.2 Issue identification and evaluation
6.1.3 Legal and other requirements
6.2 Event sustainability objectives and how to achieve them
7 Support
7.1 Resources
7.2 Competence
7.3 Awareness
7.4 Communication
7.5 Documented information
7.5.1 General
7.5.2 Creating and updating
7.5.3 Control of documented information
8 Operation
8.1 Operational planning and control
8.2 Dealing with modified activities, products or services
8.3 Supply chain management
9 Performance evaluation
9.1 Performance against governing principles of sustainable development
9.2 Monitoring, measurement, analysis and evaluation
9.3 Internal audit
9.4 Management review
10 Improvement
10.1 Nonconformity and corrective action
10.2 Continual improvement