BS EN 14012:2003

Withdrawn Date published: 03/04/03

Warning: Withdrawn Standard. This document has been replaced by:

Postal services. Quality of service. Measurement of complaints and redress procedures

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AS/NZS 4253:1994
Mailboxes
BS EN 13619:2002
Postal services. Mail item processing. Optical characteristics for processing letters
BS EN 13724:2013
Postal services. Apertures of private letter boxes and letter plates. Requirements and test methods
BS EN 14012:2019
Postal services. Quality of service. Complaints handling principles

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