Hard copy orders for delivery within New Zealand can be expected in 3 to 5 business days from when the order is completed, if the order is placed before 11pm and the items are in stock.
Delays may occur if the item ordered is not in stock, or needs to be ordered in from an international standards body.
If you would like an estimated time of arrival for your order, please call 0800 782 632 during business hours or email firstname.lastname@example.org; please have your customer number ready when you call to help us locate your order.
PDF files and any additional files for a standard have to be downloaded directly from your order confirmation page. These download links will expire 7 days after your order has been completed.