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Hard copy orders are usually delivered in 5 to 7 working days within New Zealand, if the order is placed before 9am and the items are in stock. Delays may occur if the standard is not in stock or needs to be ordered from an international standards body. If you would like an estimated delivery time for your order, please call 0800 782 632 or email the Standards New Zealand team. Please have your customer number ready.

PDFs and other electronic files are downloaded directly from your order confirmation page. These download links expire 7 days after your order has been completed.