General

Searching for and buying standards, terminology, changing your account details, creation and development of standards, standards, law and regulations, importing and exporting goods…

If you need assistance or would like more information, contact our Customer Services team on 0800 782 632 duringbusiness hours or email enquiries@standards.govt.nz.

How do I search for a standard on the website?

You can search by entering a title, keyword, or standard number in the search box on the top right-hand side of each page. If you click through to the search results page (by clicking the ‘GO’ button), you can narrow your search further by using the filters on the left of the page.

Try the Searching for standards page for more information on searching on our website.

I can't find the standard I'm looking for. Can you help?

If you can't find the publication you're looking for, contact our Customer Services team (details at the top of this page).

How do I access a standard that has been withdrawn or superseded?

Most withdrawn and superseded standards are available on our website. Use the search at the top of the page and click through to the search results page; the filters on the left of the page can be used to narrow down your search.

Where can I find a catalogue of the standards?

Standards can be found via the 'Search & buy standards' tab on our website. You can also download a PDF version of the latest New Zealand standards catalogue.

How do I report misprints or mistakes in a standard?

Please email details to enquiries@standards.govt.nz.

What does 'withdrawn' mean?

'Withdrawn' means that the standard is no longer current and has not been replaced by another standard.

What does 'superseded' mean?

'Superseded' means that the standard is no longer current and has been replaced by another standard.
On occasion, a superseded standard may remain current for a period of time, usually for legislative reasons, for example, if the earlier version of the standard is cited as a means of compliance to regulations.

What does the hammer on the product search page mean?

The hammer hammer icon means that the publication is a cited document.  Hover your mouse over the hammer and a box will pop up with a list of where the publication is cited.

Does Standards New Zealand sell the New Zealand Building Code?

We don't sell the New Zealand Building Code. The Building Code Compliance documents are available as downloads from the Ministry of Business, Innovation and Employment's website (external link) (external link) .

What is the difference between hard copy and PDF?

Standards are published in two formats: hard copy (printed book, or sometimes CD-ROM), and electronic format (PDF) which is viewed using a computer.
The electronic format (PDF) can be purchased as a single user licence PDF, or as part of an Online Library, or as a network licence.

How do I know if an amendment has been incorporated into a particular standard?

Standards New Zealand endeavours to ensure that all new amendments are incorporated into the standard.
To see whether an amendment is incorporated, search for the standard you require, and check under the ‘Amendment history’ for that standard.

Why do I have to pay for standards?

Standards New Zealand is self-funded so we need to charge for standards to recover the cost of developing them. We rely on the income we make from the sale of publications to maintain the national standards body so we can continue to develop standards.

How do I find out how much a particular standard costs?

You can find out the cost of a standard by searching for it on our website – enter the name or number of the standard in the search box. Once you have located the standard you want, click on the title of the document and this will take you to the product page with pricing information.

Why is GST applied on purchase of standards?

It is a legal requirement in New Zealand to charge GST on all goods and services.

Where can I see a standard for free?

Most public libraries have standards available for you to view. Check with your local library for more information.

Our company details have changed. What do I need to do to get my records updated?
I need to change our customer contact details (address, email, change of addressee's name)

Log into your account, click on your name at the top of the page, and click ‘View and edit profile’ from the pop-up box. From this page you will be able to edit your company details; you can edit contact information from the left hand navigation ‘Contacts’.
If you need to change your company name, please contact us by email at enquiries@standards.govt.nz.

Is there a way to estimate the number of standards already purchased by our organisation?

Standards New Zealand can run a sales report to see standards your organisation has purchased over a particular time frame. Contact our Customer Services team with your account details.

How can I be notified of the latest updates on a standard?

You can be kept up to date by subscribing to our free services Keep me up-to-date (external link) , and Touchstone, our electronic magazine.

What is the process for creating a new standard? How is the creation of a standard sponsored?

Try the Developing standards page for more information on the processes for creating standards.

Does Standards New Zealand provide information on product/safety/service regulations or legislation?

We don't provide this type of information. You will need to speak to the regulator for the industry concerned. We suggest you visit the regulator's website or visit the Legislation website (external link) (or search for the regulation or legislation to find the regulator).

I'm planning to import goods from overseas to sell them in New Zealand. How do I find out which standards and regulations they'll need to meet?

Regulations on the import of goods are likely to be handled by a government department. We recommend you:

  • consider which regulator you believe would have an interest
  • visit that regulator's website or search to locate possible departments.

You may find our Standards and law (external link) page helpful

I have a product that I want to manufacture and sell in New Zealand. How do I find out what standards a product needs to meet?

You can search our website for standards that meet your needs. However, we recommend you check the regulations relating to your product first. These are likely to be handled by a government department. We recommend you:

  • consider which regulator you believe would have an interest
  • visit that regulator's website or search to locate possible departments.

You may find our Standards and law (external link) page helpful.

I want to export products to an overseas country. Can Standards New Zealand help me with information on standards and regulations for other countries?

Standards New Zealand can supply standards from most countries. Our website has standards from Britain, ISO, and IEC. If you require an international standard that is not on our website, email the details of the standard to enquiries@standards.govt.nz.

We also offer a free service that researches possible technical barriers to trade (TBT) for products that may apply overseas.