Contact us

Standards New Zealand, Ministry of Business, Innovation & Employment, 15 Stout Street, Wellington 6011.

P.O. Box 1473, Wellington 6140

Freephone:	0800 782 632 (New Zealand)
Phone:	+64 3 943 4259
Email:	enquiries@standards.govt.nz
Business hours:	8.30am – 5pm Monday to Thursday 9am – 5pm Friday

We do not hold stock of publications onsite.

For enquiries relating to:

Sales and finance	enquiries@standards.govt.nz
Marketing	marketing@standards.govt.nz
Media	media@mbie.govt.nz
Copyright	copyright@standards.govt.nz
Online Library	onlinelibrary@standards.govt.nz
Public comment submissions	SNZPublicComments@mbie.govt.nz
Trade barriers	wto@standards.govt.nz
Standards Approval Board	StandardsApprovalBoard@standards.govt.nz
Interpretations of New Zealand fire protection standards	FireInterpretations@standards.govt.nz
Review of New Zealand standards	AgedCatalogueReview@mbie.govt.nz
Complaints	complaints@standards.govt.nz

Standards New Zealand are not able to respond to technical queries about the content of a standard. This is outside of Standards New Zealand’s legislated purpose, responsibility, and areas of expertise.

We are unable to comment on the application or interpretation of our publications as these activities are handled by or technical experts in the industry, or, if the standard is cited in legislation, the applicable regulator may undertake these activities. Your individual situation may involve factors that we are not aware of and as such we recommend that you contact the relevant regulator or a technical consultant in your industry.

Note: an exception to this is a permanent technical advisory group that has been established to provide interpretations on fire protection standards. Please see our fire formal interpretations web page for more information.

Last updated 23 January 2019