Issue 19 – August 2010

Seven consumer laws are being reviewed as part of a consumer law reform. The Ministry of Consumer Affairs recently welcomed feedback on the 'Consumer Law Reform discussion document'.

Consumer Affairs Minister Heather Roy released the Consumer Law Reform discussion document on 14 June 2010 – the result of work the Ministry of Consumer Affairs has undertaken over the past year to review and rationalise consumer law in New Zealand.

'Upon becoming Minister in 2008 I formulated key priorities and goals for the Consumer Affairs portfolio through to the next election. It was during my first planning session with Ministry officials that I first introduced the idea of “One Law-One Door”,' Mrs Roy said.

'“One Law” refers to the goal of principles-based consumer-supplier legislation, while “One Door” aims to provide a single portal consumers can use to seek advice and assistance when consumer transactions go awry.

'The discussion document is the result of the “One Law” review, which uses the Government's commitment to regulatory responsibility as a guidepost and forms part of the Government's Regulatory Reform Agenda.

'Strong and relevant consumer legislation is an important contributor to consumer confidence and participation in the marketplace, and helps create a competitive environment where reputable businesses can operate with protection from the inappropriate conduct of competitors.

'Effective consumer law helps foster and nurture a competitive business environment in which both consumers and business can engage with trust and confidence, enabling them to contribute to a productive and innovative economy.'

For more information about the consumer law reform visit the Ministry of Consumer Affairs website.

Summarised from Business Update – Ministry of Economic Development newsletter, July 2010.