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Our Online Library service enables access to selected Standards online for as many concurrent users as required. You choose the Standards you need to have available, we ensure you always have the most up-to-date versions of Standards available in your online portfolio, and users have 24/7 access via the Standards New Zealand website. For more information and a quotation, email onlinelibrary@standards.co.nz or call 0800 782 632 during business hours.

Tell us the Standards that you want to have instant online access to and how many concurrent users you need. We will prepare a quotation for you and guide you through subscribing and setting up access. Email onlinelibrary@standards.co.nz or call 0800 782 632 during business hours.

An Online Library Portfolio displays individual Standards and any predefined catalogues that you are subscribed to. An Online Library catalogue is a predefined list of Standards selected by Standards New Zealand and Industry experts i.e. full catalogue - list of all NZ and Joint Australian/New Zealand Standards, NZ catalogue - List of New Zealand Standards only, Building catalogue - list of current AS/NZS building Standards and our mini sector Standards catalogue - Small catalogues of Standards for specific sectors i.e. electricians, plumbers, horticulturalist.

The cost depends on which Standards you require and how many concurrent users you want to have. When you tell us the Standards you want to access and how many concurrent users you need, we will prepare a quotation for you, then guide you through subscribing and setting up access.

Individual Standards can be priced by adding them to your shopping cart.

For more information and a quotation, email onlinelibrary@standards.co.nz or call 0800 782 632 during business hours.

You can have as many concurrent users as required. If you sign up to the service on our website, you can enter between 1 and 20 concurrent users. If you need more than 20 concurrent users, please email onlinelibrary@standards.co.nz or call 0800 782 632 during business hours.

You will need to provide a list of Standards you want access to; we then prepare a quotation for you. When the quote is accepted and a subscription agreement signed, we will guide you through setting up your portfolio. For more information see the 'Getting Started' page for the Online Library, email onlinelibrary@standards.co.nz, or call 0800 782 632 during business hours.

Your Online Library Administrator can request to cancel your subscription or one of our Online Library Sales representatives can do this for you. Note that the subscription agreement contains details about terms and conditions for cancellations. If you would like us to process the cancellation, please email onlinelibrary@standards.co.nz. To help our efforts to continually improve our service, please include the reason for the cancellation.

This information can only be provided to the nominated Online Library contact person. If you are not your organisation's contact person, please call 0800 782 632 during business hours or email onlinelibrary@standards.co.nz and we will give you the name of your organisation's contact person.

If you are having problems logging in please check that you are entering the correct username and password, they are case sensitive.

1. If you are the Administrator wanting to make changes or add a new Standard please enter the Administrator username and password only (note that some may be case sensitive). When you have logged in, click on ‘View and edit profile’ to make your changes or view your Online Library portfolio.
2. If you are not the Administrator, you need to enter the Read-only username and password to be able to read a Standard. Your Administrator can tell you what this is. Complete login by entering your full name. Your Online Library portfolio will then appear – click on the title of the Standard, this will take you to a page with the words 'View PDF'. Click this and a copy of the Standard will appear on your screen.

More information is available in the Online Library user guides.

If you still have problems using the service, please call 0800 782 632 during business hours or email onlinelibrary@standards.co.nz.

No. We can only provide New Zealand Standards, Joint Australian New Zealand Standards, and certain adopted Standards in Online Library portfolios. However, you can purchase hard copies or PDFs from certain overseas Standards bodies from us. Email enquiries@standards.co.nz or call 0800 782 632 during business hours.

No. We can only provide New Zealand only, Joint Australian New Zealand Standards, and certain adopted Standards in Online Library portfolios. However, you can purchase hard copies of Australian Standards from us. Email enquiries@standards.co.nz or call 0800 782 632 during business hours.

Yes. If you are a current member of Standards New Zealand you will be billed for the hard copy or PDF you have purchased, and an invoice will be sent to you asking for payment within 30 days. If you are not a member you will need to pay first, by cheque, credit card or direct credit, and the goods will then be couriered or emailed to you. The amount will not be added to your existing Online Library annual subscription invoice.

You have received your Online Library annual subscription renewal invoice. It is time for you to renew your Online Library subscription for another year. If you have any questions about your invoice, please call 0800 782 632 during business hours and we'll be happy to help.

This is the annual subscription a customer purchases to enable a specific number of users to access the Online Library service.

The Administrator username and password are required in order to log into an organisation's Online Library portfolio. Each Online Library subscription has an Administrator username and password.If you have forgotten your password enter your email address into the forgotten your password page.

The Read-only username and password are required by all users to log in to access publications in an organisation's Online Library portfolio. Each Online Library subscription has one Read-only username and password. (Note that some organisations set up an auto login process that bypasses the individual having to type these in themselves.)

If you are the Online Library Administrator please login using the administrator username and password. Follow the instructions shown in the Online Library User Guide for Administrators to add the Standard to your Online Library. If you are not the Online Library Administrator please read the Online Library Read only user guide which you would have received from your Online Library Administrator or view a copy on our website, and follow the instructions to request a Standard which will be added by your Online Library administrator.

Under the terms and conditions of your Online Library subscription agreement, the only time Standards can be deleted from a portfolio is during the renewal process.

Please contact our Online library team so we can help you locate newly added Standards by calling 0800 782 632 during business hours or email onlinelibrary@standards.co.nz during business hours.

Please contact our Online library team for assistance by calling 0800 782 632 during business hours or email onlinelibrary@standards.co.nz.

Please contact our Online library team so we can help by calling 0800 782 632 during business hours or email onlinelibrary@standards.co.nz.

Standards New Zealand offers reports as part of your Online Library subscription. These can be accessed using the administrator login and going to 'view and edit profile', Online Library portfolio settings.

No, if you feel they should be added please contact your Online Library team and we will check to see if they can be added to the building catalogue list. If not, you will need to add them separately to your portfolio. An additional charge may apply.

Authorised users under a Subscription permitting access to the Service by a designated number of users who may access the Service at the same time.

No you cannot add to a current catalogue. If you feel a Standard should be part of a catalogue please contact the Online Library team and we will check to see if they can be added. If not, you will need to add them separately to your portfolio. An additional charge may apply.